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WhatsApp Agent

Turn WhatsApp Into Your Fastest Sales Channel

The Polluxa WhatsApp Agent starts conversations, answers questions in under a minute, sends reminders and books meetings on the official WhatsApp Business API. Every chat lands in your Polluxa CRM.

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98% Read Rate45% Reply Rate<1 min Response
PMPriya MenononlineLive
Hi Priya Thanks for downloading our CRM guide. Want a quick look at how lead rotation works across two offices?
10:02
Quick repliesBook a demoSend pricingTalk to sales
98% read rateReplied in 42 seconds
Interactive demo

Try a WhatsApp Conversation Yourself

You play the prospect. Pick a reply and watch the Polluxa agent answer, update the CRM and choose the next step.

Hi Rahul Thanks for your enquiry on polluxa.com. Are you looking at a CRM for your sales team?
10:02
Conversation complete
New lead
New leadInterestedQualifiedDemoBooked
Lead score40
WhatsApp template sentTemplate
Lead captured from website formCRM
Compliance

Built on the Official WhatsApp Business API

A blocked number stops every conversation. Polluxa uses approved templates, respects opt-ins and keeps your number quality rating high.

Official Business API
Messages go through Meta's WhatsApp Business Platform with a verified business profile.
Opt-in and opt-out
Only contacts who agreed to hear from you are messaged, and opt-outs are honoured instantly.
Approved templates
Business-initiated messages use pre-approved templates, as Meta requires.
Quality monitoring
Blocks and reports are tracked so your number keeps a high quality rating.
Protecting 0+ business numbers with a High quality rating
Number healthAll checks passing
Messages sent today120 / 400
Business-initiated chats kept inside your Meta messaging tier
Quality rating
W1
W2
W3
W4
W5
W6
Template approved - demo_reminder09:14
Chat opened with Aisha Nair09:20
Opt-in confirmed - 42 contacts09:30
Smart templates

Approved Templates Start It, AI Carries It

WhatsApp requires an approved template for the first message. Once the customer replies, the Polluxa agent writes every message itself.

Template messages
Used to start a conversation, or to re-open one after 24 hours. Every template is approved by Meta before it is sent.
Approved by Meta
Needed for the first message
Used outside the 24-hour window
Variables for names and details
Example template
HiPriya, thanks for your interest inPolluxa CRM. Can I send you a 2-minute overview here on WhatsApp?
AI-written replies
When the customer replies, the agent takes over with messages written for that conversation, using what Polluxa CRM already knows.
Written for each conversation
Uses CRM history and research
Matches the customer's tone
Handles questions and objections
AI reply
Great question, Priya. For a team of 12 across two offices, the Growth plan fits best. Want a 2-minute video of how leads are split between Mumbai and Dubai?
Rich media

Send More Than Text

Share brochures, videos, voice notes and product catalogues inside the chat, so customers get what they need without leaving WhatsApp.

Arjun KapooronlineImages
What will my dashboard look like?
Your pipeline dashboard after setup
How it works

How the Polluxa WhatsApp Agent Works in 4 Steps

Connect your WhatsApp Business number, add your contacts and let the agent handle every chat, day and night.

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Read rate
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Reply rate
0min
Average response
0/7
Always on
Performance

WhatsApp Performance Metrics

Results from WhatsApp conversations run with the Polluxa WhatsApp Agent.

~0%
Read rate
Email averages around 20-25%
~0%
Reply rate
Two-way conversations started
0x
More meetings
Compared with email-only follow-up
Use cases

Built for Teams That Need Pipeline, Not Busywork

One platform

One Agent Is Good. Several Is Better.

WhatsApp chats land on the same contact record as email, LinkedIn, calls and live chat, so the next agent picks up where the last one stopped.

Make WhatsApp Your Top Pipeline Channel

Connect your business number, describe your ideal customer and let the agent start the first chats today.

FAQ

WhatsApp Agent Questions

It starts and answers WhatsApp conversations, qualifies leads, sends reminders and books meetings. Every chat is logged on the contact in Polluxa CRM.
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