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Instagram Agent

Turn Instagram DMs Into Customers

The Polluxa Instagram Agent replies to every DM, story reply and comment in seconds, answers questions about your products, captures leads and books calls. Every conversation is saved in Polluxa CRM.

See how Instagram could bring in leads on its own. Enter your website to get a plan.

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24/7 DM Replies3x More Leads From InstagramUnder 10s Response
ananya.designsActive nowAI
Replied to your story
New: Polluxa CRM - free for 3 years
Love this! What does it cost for a small team?
Replied in 6 secondsto a story reply
Handled todayDMs128Story replies46Comments212
See it in action

DMs, Story Replies and Comments in One Place

Every Instagram touchpoint lands in one inbox. Pick a conversation to see how the agent replies and what it saves to the CRM.

AllDMsStoriesComments
rohan.kineticvia Direct messageAI replying
Hi, do you integrate with WhatsApp?
Polluxa CRM
Lead
Rohan - Kinetic Foods
Interest
—
Stage
—
Source
—
Updating as the chat goes on...
Core capabilities

Built to Reply Like Your Brand, Not a Bot

Ananya Rao
Studio owner - Studio Rao
Story replied toAd clickedPast ordersFollower since
Reply ready - uses 1 of 4 signals
Story Replies With Context
The agent knows which story, post or ad someone replied to, so the answer picks up exactly where they are instead of starting from scratch.
3x more leads
Is this available in blue?
Yes, the blue one is in stock in all sizes. Want me to hold one and send you the link?
Yes please!
Comments Turned Into DMs
When someone comments "price" or "info", the agent replies publicly and follows up in DMs with the details they asked for.
10s response
0s Comment: "price?"
5s Public reply: "Sent you a DM"
8s DM with price and link
2 min Email captured, lead saved
Leads Captured in the Chat
It asks for an email or phone number at the right moment, qualifies interest and books calls, then saves the lead in Polluxa CRM.
3x more meetings
How it works

Your Instagram Agent Live in Four Steps

Setup takes about 10 minutes. After that the agent replies to DMs, stories and comments on its own.

Account safety

Your Instagram Account Stays Protected

Polluxa connects through Instagram's official business messaging, only replies to people who message you first and follows Meta's messaging window rules.

Official Instagram API
Connected through Meta's business messaging, never through passwords or scraping.
Replies, never cold DMs
The agent only messages people who contacted you first or commented.
24-hour window
Replies follow Meta's messaging window, with follow-ups handled correctly.
Human handover
Complaints, refunds or anything sensitive go straight to your team.
Over 0+ conversations handled through the official Instagram API
Account healthAll checks passing
DMs answered today180 / 600
Replies only inside Meta's 24-hour messaging window
Response quality
W1
W2
W3
W4
W5
W6
Story reply answered - @ananya.designs09:14
Comment "price" -> DM sent09:16
Lead captured - rohan@kinetic.in09:21
Outreach strategies

DMs, Stories or Comments, One Agent Handles It

0x
More Instagram leads
0/7
Always replying
0s
Response time
0%
Answered by AI
Performance

Instagram Performance Metrics

Results from brands running the Polluxa Instagram Agent.

<0s
First response
For DMs, stories and comments
~0%
Answered by AI
Without a person stepping in
~0%
DM-to-lead rate
Conversations that leave contact details
0x
More leads
Compared with manual replies
Who uses it

More Sales From the Followers You Already Have

One platform

Pair Instagram With Every Other Channel

Instagram conversations land on the same contact record as email, LinkedIn, WhatsApp, calls and chat, so the next agent picks up where the last one stopped.

Never Miss an Instagram Lead Again

Connect your Instagram business account, add your product details and let the agent answer your next DM.

FAQ

Instagram Agent Questions

It replies to Instagram DMs, story replies, comments and ad replies for your business account, answers product questions, captures leads and books calls. Every conversation is saved in Polluxa CRM.
PharmEasyTeaBoxPepperfryLucrinLiciousLiberty
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