Revolutionize E-Commerce with AI-Powered Intelligence

The ultimate AI-driven knowledge assistant designed to empower e-commerce businesses with real-time insights, automated responses, and intelligent decision-making.

Features of the Platform

By integrating generative AI, deep learning, and big data analytics, we enable businesses to make smarter, faster, and more efficient decisions.

AI-Powered Conversational Assistant

Our AI chatbot is designed to handle complex queries, provide product recommendations, troubleshoot issues, and guide customers through the buying process with human-like responses.

Multi-Channel Integration

Seamlessly integrate EcommGpt across multiple communication channels, including websites, mobile apps, social media, email, and messaging platforms (WhatsApp, Facebook Messenger, Instagram, etc.).

Automated Order & Support Management

Reduce customer service workload by automating

Personalized Product Recommendations

Boost sales by leveraging AI-powered recommendation engines that analyze Customer preferences and browsing history and Purchase patterns and intent signals.

Smart Inventory & Pricing Management

EcommGpt helps businesses maintain optimal stock levels and adjust pricing dynamically based on demand, competitor pricing, and revenue goals.

AI-Driven Insights & Analytics

Gain deep insights into Customer behavior and sentiment

Multilingual & Voice-Enabled Support

Support customers worldwide with multilingual AI that understands and responds in 40+ languages, along with voice-command functionalities for a seamless user experience.

Secure & Scalable Architecture

Enterprise-grade security protocols to ensure data protection.

Key Performance Parameters

65% Reduction

Customer Query Resolution Time

80% Increase

Page Views

75% Decrease

Support Tickets

90% Accuracy

Product Recommendations

40+

Languages Supported

99.9%

Uptime & Scalability

99.9%

CSAT Scores

Use Cases

AI-Powered Customer Support

Reduce customer service costs by automating repetitive queries and ensuring 24/7 availability.

Intelligent Product Discovery

Enhance product searches with AI-powered context-aware search suggestions and smart filtering.

Automated Order & Inventory Management

Prevent stockouts and optimize order fulfillment with real-time inventory tracking and demand forecasting.

Fraud Prevention & Security

Detect suspicious transactions and prevent fraud through AI-powered pattern recognition and anomaly detection.

Pollux Ecommerce GPT across brand and Industries

EcommGpt serves a diverse range of industries, providing tailored AI solutions to optimize efficiency and enhance customer satisfaction.

Retail & E-Commerce

Consumer Electronics

Fashion & Apparel

Grocery & FMCG

Automotive

Helping Retail & E-Commerce to optimize efficiency and enhance customer satisfaction.

Make better a reality.

Give us 60 minutes, and see how our out-of-the-box software maximizes business performance.

What our clients say

The fastest-moving, most agile technology available is Pollux. We've discovered a lot of alignment, and the partnership ecosystem is strong. It's pleasant to work together to solve complex issues.

Working with Pollux has been a game-changer for our organization. Their Product Lifecycle Management system has streamlined our processes and significantly improved collaboration across teams. We’ve seen a marked reduction in time to market and an increase in product quality.

Partnering with Pollux has been a transformative for our organization. Pollux PLM system is robust and has helped us immensely in having all our data and process in one place.