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#1 ENTERPRISE GPT

Multi-Channel Integration

Seamlessly integrate EcommGpt across multiple communication channels, including websites, mobile apps, social media, email, and messaging platforms (WhatsApp, Facebook Messenger, Instagram, etc.).

Website & Mobile App Integration

Ensure a seamless customer experience across desktop and mobile platforms with AI-powered assistance.

  • Live Chat Widgets: Integrate AI chatbots on your website and mobile apps to provide instant support.

  • AI-Powered Search & Navigation: Enhance product discovery with intelligent search features.

  • Automated FAQs & Help Desk: Reduce support tickets with self-service solutions.

  • Order & Cart Assistance: Provide real-time updates on order status, cart reminders, and checkout assistance.

  • Personalized Shopping Assistance: Offer tailored product recommendations based on browsing behavior and purchase history.

Website & Mobile App Integration

Social Media & Messaging App Integration

Leverage AI-driven automation to engage customers on their favorite social platforms.

  • Facebook Messenger & Instagram DMs: Automate responses and drive sales through social commerce.

  • WhatsApp Business API: Enable AI-powered customer interactions and personalized marketing campaigns.

  • Telegram & Viber Support: Expand your reach by engaging customers on multiple messaging apps.

  • AI-Powered Social Listening: Analyze customer sentiment and respond proactively.

  • 24/7 Automated Social Support: Provide round-the-clock assistance, reducing response times and improving customer satisfaction.

Social Media & Messaging App Integration

Email & SMS Automation

Deliver personalized and automated communication via email and SMS.

  • AI-Powered Email Support: Automate responses to common inquiries and provide personalized recommendations.

  • Transactional SMS Updates: Send real-time updates for orders, shipping, and deliveries.

  • Promotional Campaigns & Offers: Engage customers with AI-driven, behavior-based marketing messages.

  • Abandoned Cart Reminders: Recover lost sales by sending timely cart recovery notifications

  • Survey & Feedback Collection: Gather customer insights with automated follow-up emails and SMS surveys.

Email & SMS Automation

E-Commerce Marketplace & CRM Integration

Unify customer data and streamline operations by integrating with major e-commerce platforms and CRMs.

  • Shopify, WooCommerce & Magento Compatibility: Connect seamlessly with your existing e-commerce store.

  • AI-Powered Inventory Syncing: Keep stock levels updated across all sales channels.

  • CRM & Helpdesk Integration: Sync customer interactions with platforms like Salesforce, Zendesk, and HubSpot.

  • Order Management Automation: Automate order processing, tracking, and return requests.

  • Customer Data Unification: Provide a consistent experience across all touchpoints by centralizing customer interactions.

E-Commerce Marketplace & CRM Integration

Voice Assistant & Smart Device Compatibility

Enable hands-free customer engagement with AI-powered voice assistants and smart devices.

  • Alexa & Google Assistant Integration: Offer voice-based product searches and support.

  • Conversational AI for IVR Systems: Automate call center operations with AI-driven voice responses.

  • Voice-Enabled Shopping Assistance: Allow customers to browse and purchase products using voice commands.

  • AI-Powered Speech Recognition: Accurately understand and process customer requests.

  • Multi-Language Support for Voice Assistants: Interact with customers in their preferred language for better accessibility.

Voice Assistant & Smart Device Compatibility